5 Quality Sales Activities Other Than Pitching and Closing
Spending time observing salespeople is something all leaders should do occasionally. You can learn so much more by observing first-hand how your salespeople interact with clients and customers.
This can work by physically accompanying a salesperson in the field or translating to online sales by listening to sales calls or observing emails and chats.
Source : https://blog.thecenterforsalesstrategy.com/5-quality-sales-activities-other-than-pitching