We are sunsetting the legacy Chrome Extension
We are sunsetting the legacy Chrome Extension (Connected with the app.saleshandy.com)
We are not happy with this announcement, but we must go ahead.
After 1st January 2023, Saleshandy’s legacy Chrome Extension (Email Tracking Extension) will not be available in the Chrome store.
Unfortunately, we don’t have a say in this – this is a forced Google update.
According to Google, any Chrome Extension built on the V2 manifest will be put down from the chrome store as per the new security guideline.
How Google’s policy update affects our Chrome Extension
Saleshandy started with the ability to track emails since the customers rely on the product to know more about their recipient’s behaviors and engagement.
As we quickly expanded to deliver cold emailing solutions, we launched Saleshandy’s Web App 2.0 and Chrome Extension for Email Tracking in 2018.
Saleshandy’s Chrome Extension helped users get more accurate email engagement data, including open rate, document attachment tracking, etc. Web App 2.0 helped to send the cold email campaigns and analyze the tracking reports.
Any Chrome Extension requires Google’s manifest technology to build. In the same way, we made Saleshandy’s Extension 2.0 on the latest Chrome V2 manifest in 2018.
What is Manifest?
Manifest for Chrome Extensions is a set of guidelines for how Google’s web browser handles Extensions. With the release of the V3 manifest, Chrome deprecated the V2.
Here is how the legacy Chrome Extension (2.0) and Web-app 2.0 look like.
Chrome Extension 2.0: To track emails, schedule and send the single email sequences
Web-app 2.0 (app.saleshandy.com): To send cold email campaigns and analyze and track reports.
Following the instruction from Google, we have to shut down the legacy Extension 2.0 will stop working from 1st January 2023. You can use the Extension to its full functionality till the date. While the Web App 2.0 (app.saleshandy.com) will keep working as it is.
It means you won’t be able to use any feature that this Extension offers from 1st January 2023 as follows:
- Gmail UI
- Email Tracking
- 1:1 Email Sequence
- Feed Pop-ups
- Checkmarks
A better alternative
So far, we have built three versions of our software. The latest version – popularly known as Saleshandy V3 – has been launched for our evolved customer base. It focuses on the valuable cold emailing solution to achieve better outreach goals and ROI.
Saleshandy V3 (my.saleshandy.com) works separately from Saleshandy version 2.0. We can’t rebuild the legacy Extension (Saleshandy version 2.0) in the V3 manifest, as it doesn’t align with our future roadmaps.
Now you might be thinking, what is the best way to deal with it? Don’t worry, We’re committed to making your transition as seamless as possible.
We understand this will be a change for those of you who rely on Email tracking & Single email sequences, and we’re committed to helping you along the way. Here’s what we’ve done to ease the transition:
Have built the new “Saleshandy Connect” Extension that works with version 3.0.
Saleshandy Connect allows tracking emails and prospecting your leads for better and faster conversion.
- Email Tracking: Track your emails and get an instant notification when your prospects open emails and click your links. Turn email tracking on or off with a simple toggle in the Chrome Extension.
- 1:1 Email Insights: The Connect Extension allows you to track as many Gmail email accounts as you want. Receive all your tracking notifications in a single mailbox. You can easily switch between your Gmail accounts to track without hassle.
- Activity Log: View and export the complete recipient activity log inside Saleshandy and see which emails are performing well and getting more opens and clicks.
- LinkedIn Email Finder: Look up email addresses from online platforms like CRMs and others with just one click. Add the email addresses directly in your cold email sequences.
Note: To use Saleshandy Connect, you need to create an account with Saleshandy 3.0
What will you miss in Saleshandy V3 Connect Extension?
- Gmail UI: You won’t be able to use the Saleshandy Connect directly in your Gmail UI.
- 1:1 Email : The 1-to-1 email tracking activities for individual recipients won’t be available in the Connect Extension.
- 1:1 Email Sequence: Saleshandy Connect doesn’t allow you to send email follow-ups inside your Gmail account.
- Feed Pop-ups: Saleshandy Connect won’t provide Plugin Feeds in your Gmail Interface.
- Checkmarks: You won’t be able to track your emails with different checkmarks (not sent, received, and opened).
We’re looking forward to expanding our core product, Saleshandy version 3.0, and exploring new ways to serve you.
If you like Saleshandy 2.0, you will love Saleshandy 3.0. It is a better and more advanced version.
You can get answers to your other questions here
What about my subscription?
If you have a subscription that ends after Dec 31, 2022, or if you need a refund due to this unforeseen change, we’re willing to offer you a pro-rated refund. However, it’s subject to the below conditions.
- The subscription’s end date must be 01/01/2023 or a later date.
- You have used 1:1 tracking through the Chrome Extension before.
- The subscription is renewed after 01/01/2023 (Unless you were unaware of the change).
What happens with my data?
Despite the change, you will still have access to your data in Saleshandy V2 app, and you can view/download/delete all the data generated until December 2022.
As a Gmail user, will I still be able to connect my Gmail account to Saleshandy Web App 2.0?
The update won’t affect the app’s ability to connect the Saleshandy account with Gmail.
What about the Outlook plugin and email campaigns? Can I use them after this change?
It is only the Gmail Extension that will be shutting down. Outlook plugin and email campaigns will still be available in Saleshandy 2.0.
What happens to those emails scheduled after 01/01/23? Either from Gmail UI using Extension or scheduled as follow-up emails?
This change will not affect any email scheduled through Chrome Extension after 01/01/2023. You can also see the updates in the email activity or analytics in the account.
What is my alternative now that Saleshandy 2.0 Chrome Extension is shutting down?
You can use Saleshandy Version 3.0 for 1:1 email tracking, which has more advanced features.
How can I proceed with cancellation?
You can contact our support team at support@saleshandy.com, who will smoothly guide you through the cancellation process.
Source : https://www.saleshandy.com/blog/we-are-sunsetting-the-legacy-chrome-extension/